In India, the car rental Industry is still predominantly chauffeur driven as compared to the International scenario where almost all car rentals are self-driven. Also branded car rentals are relatively new in India, where unorganized taxi operators are doing more than 90% of business. In order to ensure client satisfaction and loyalty, the branded car rental companies have to provide Total Quality Service. This means the car has to be totally reliable and comfortable and the chauffeurs have to be well trained, courteous and cooperative. They have to be fluent in English and other local Languages.
It is in this context, that the chauffeurs provided by Metston Services are absolutely indispensable. Our stringent selection procedure covers all aspects profiled by the clients. After selection, a short training capsule covering mainly etiquettes and client relations is conducted before the chauffeur is finally deployed for services.